Delivery and Exchanges
Our order book is now closed for 2017.
You can still place orders but instead of the usual two week turn around. They will be shipped after the 14th January.
Thanks so much for your support in 2017.
SBN Ships Worldwide
SBN uses a trackable service.
Please allow up to an estimated 2 weeks for orders to be shipped. Then 2-5 days for delivery.
Please message if your order needs to be shipped by a certain time.
I am a one girl band with no one else for any aspect of the business plus a toddler so please bear with me as I will only send perfection and although sometimes I ship in less than two weeks sometimes at busier times it will be around the two week mark.
For more than three items less than 6 items shipping increases to £7.50 due to the weight of our products.
Everywhere outside of the UK £13.50
SBN uses a tracked and signed-for service. Please allow up to 2 weeks to be shipped and please allow 3-10 working days for delivery.
SBN are not liable for import duty and VAT charges. Delays can occur with International shipping therefore please allow for this.
For any questions please do pop us an email at email@example.com
In an ideal world I would love to hand deliver each item or at least pop them on my rocket and deliver them to you in style. The reality is that we use Royal Mail or MyHermes.
Exchanges and Refunds
SBN does not except refunds or exchanges unless an item is broken in the postal system and photographic evidence will be required. Every item is made to order and is made using natural materials. Each item may be slightly different to each other however the quality of our products is exceptionally high and we pride ourselves on only using the best resources to make each item.